Kellett, Peter M. <br/><br/>
Managing conflict in a negotiated world :  A narrative approach to achieving dialogue and change / 
By Peter M. Kellett, Diana G. Dalton. 
 - Thousand Oaks, Calif. :  Sage Publications,  2001. 
 - viii, 207 p.  24 cm. 
<br/><br/>Includes bibliogr. references (p. 184-196) and index. 
<br/><br/><label>ISBN: </label>0761918884 (cloth) 0761918892 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management