TY - BOOK AU - O'Brien,Emma AU - Clifford,Seamus AU - Southern,Mark TI - Knowledge management for process, organizational and marketing innovation: Tools and methods SN - 9781615208296 (hbk.) PY - 2011/// CY - Hershey, PA PB - Information Science Reference KW - Knowledge management KW - Diffusion of innovations KW - New products N1 - Includes bibliographical references and index N2 - "This book outlines different tools and technologies that can be applied depending on the type of innovation an organization desires, providing concrete advice on the different types of innovation, situations in which innovation may be useful and the role of knowledge and different tools and technologies to support it"--Provided by publisher ER -